Fake MoneySavingExpert (MSE) reps have been cold-calling Derby homes in the last week, causing extreme annoyance.
Homes in Alvaston, Chellaston and Sinfin were swarmed by cold callers wearing jackets embroidered with a MoneySavingExpert logo. At one home in Alvaston, the cold callers knocked three times in a single hour.
At another home in Chellaston, they were turned away by the homeowner but became abusive and swore at the elderly woman. The daring cold callers proceeded to be rude to another woman who rejected their advances because she had been putting her children to bed.
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But, despite claiming to be from MSE, these cold callers are no more than just scammers. MoneySavingExpert confirmed that all cold callers should not be entertained by residents
Gareth Shaw, deputy editor at MoneySavingExpert, said: “Sadly, from time to time, we do get reports of cold callers claiming to be from MSE from households across the country.
“But please know – and spread the word if you can – that MoneySavingExpert NEVER cold calls, and these people are NOTHING to do with us. We don’t in any way, take part in any form of cold calling.
“If someone does appear at your door claiming to be from MoneySavingExpert, please turn them away and report the incident to Action Fraud. Even if you didn’t interact with them or lose any money, it could potentially stop others from being scammed.”
The rise of doorstep scams and fake MoneySaving Expert reps
Reports have surged in Derby and other UK areas about fraudsters impersonating representatives from MoneySavingExpert, the popular financial advice platform founded by consumer champion Martin Lewis. These criminals often knock on doors claiming to offer financial help or savings advice, aiming to exploit the trust associated with Lewis and his well-respected brand. This scam isn’t new but has gained momentum, as fraudsters adapt their tactics to prey on vulnerable individuals, particularly during times of financial uncertainty.
In the past, these scammers claimed to offer investment opportunities or debt relief services. More recently, they’ve shifted to targeting residents directly at their homes, where they demand payments, personal details, or bank information. This twist makes their claims appear legitimate, leaving many victims caught off-guard.
Martin Lewis will never send anyone to your door
Martin Lewis has repeatedly warned the public about such scams. He emphasized that neither he nor MoneySavingExpert engages in any door-to-door activity.
MoneySavingExpert.com founder and chair Martin Lewis said: “These cold callers have nothing to do with MoneySavingExpert and nothing to do with me. I’m not a fan of energy cold-callers of any variety – the right way to do it is to do a full market comparison, not have someone trying to flog products at your door. So it is more than a little galling if people think I’m behind this.
“And if the unconfirmed reports that some cold callers are using my name or MoneySavingExpert’s are true, it’s a dirty, disgusting attempt to confuse and mislead people.
“Whichever firm is trying to get you to switch energy on your doorstep, the best thing to do is just politely decline. Plus, why not download one of our free ‘no cold callers’ signs to put on your door? Then if any firm still has the gall to knock, just point to that and politely close the door on them.”
How the Fake MoneySavingExpert scam works
The scammers tend to wear fake ID badges or carry documents that appear professional, including forged MoneySavingExpert logos. They often use high-pressure tactics, claiming there’s a time-limited offer or urgent issue requiring immediate attention. Some have pretended to offer energy-saving deals, while others pitch bogus investments.
One victim in Derby shared their experience, saying, “The person seemed very convincing, saying they were sent to help me save on my energy bills. But they kept asking for my bank details, and that’s when I became suspicious.”
How to spot and avoid scams
To avoid falling victim, residents should take the following precautions:
Verify credentials: Genuine representatives from reputable organizations won’t mind providing clear proof of identity and waiting while you verify their legitimacy. Use official contact details, not those provided by the person at your door.
Be wary of urgency: Scammers often pressure victims to act quickly. Genuine advisors give you time to think over decisions.
Don’t share personal information: Never give out your bank details, passwords, or other sensitive data to someone who approaches you unannounced.
Call the police: If you suspect fraudulent activity, report it immediately to Action Fraud (0300 123 2040) or the police by calling 101.
Doorstep scams in Derby: A growing problem
Derbyshire Police have highlighted the rise in doorstep scams across the region. Reports have linked similar incidents to people pretending to represent charities, utility companies, or government services. The police urge residents to remain vigilant and encourage the use of CCTV or video doorbells to record any suspicious visitors.
Famous scams misusing trusted names
MoneySavingExpert is not the only organization targeted by scammers. Fraudsters frequently impersonate trusted brands like HMRC, Royal Mail, and even banks to defraud people. These scams often exploit public trust in widely recognized institutions, using convincing details to appear legitimate.
The misuse of Martin Lewis’s name is particularly common, given his reputation as a consumer advocate. In the past, scammers have used fake online ads and emails featuring his image to promote bogus cryptocurrency investments or “get-rich-quick” schemes. Despite efforts by Lewis and his team to take legal action, these fraudulent activities persist.
The community response
Local community groups in Derbyshire have stepped up efforts to protect residents. Neighbourhood watch programs have begun distributing advice on identifying and reporting doorstep scams. Some communities have also started organizing “Scam Awareness Days” to educate residents about different types of fraud.
Councillor Jane Harris of Erewash Borough Council said, “Raising awareness is the first step to preventing these crimes. Everyone needs to stay informed and look out for their neighbours, especially the elderly or those living alone.”
What to do if you’re targeted
If you encounter someone claiming to be from MoneySavingExpert or any organization and suspect a scam:
1.Politely decline to engage and close the door.
2.Take note of their appearance, vehicle, or any other identifying details.
3.Contact Action Fraud or your local police.
4.Spread the word in your community to alert others.
Scammers thrive on fear and confusion, but staying calm and informed is the best defense. By sharing knowledge and reporting incidents, Derby residents can help reduce the prevalence of these crimes.
Final thoughts
As fraudsters continue to evolve their tactics, public vigilance remains crucial. Martin Lewis and MoneySavingExpert have consistently fought against misuse of their name, offering reliable advice and tools to help people stay safe. By following recommended precautions, Derby residents can protect themselves and their communities from falling prey to doorstep scams.
