Derby Now Privacy Policy
Effective Date: August, 31
At Derby Now, we are committed to safeguarding your personal information and protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services. We are committed to complying with all applicable data protection laws, including the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect various types of information to provide you with the best possible experience when using Derby Now. This may include:
(a) Personal Information You Provide:
•Contact information such as name, email address, and postal address when you sign up for newsletters, participate in discussions, or contact us directly.
•Payment information if you subscribe to paid services or make purchases through our website (processed securely via third-party payment providers).
•User-generated content including comments, feedback, or other content you submit to the website.
(b) Information Automatically Collected:
•Technical data such as your IP address, browser type, operating system, and device information when you visit our website.
•Usage data including pages you visit, time spent on our website, and interaction with content, gathered through cookies and similar technologies (see Section 7 on Cookies).
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
•Providing and improving our services: To manage your account, respond to inquiries, and enhance your experience with Derby Now.
•Communication: To send you newsletters, updates, promotional offers, or alerts that you have signed up for. You can opt-out of these communications at any time.
•Personalization: To tailor content, ads, and recommendations based on your preferences and browsing history.
•Analytics and performance: To measure and analyze usage data to improve our website’s functionality and user experience.
•Legal and compliance purposes: To comply with legal obligations, protect our rights, and prevent fraud or misuse of our services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:
•Service providers: We may share information with trusted third parties who perform services on our behalf (e.g., payment processors, email service providers, hosting services). They are obligated to keep your data secure and confidential.
•Legal compliance: If required by law or to comply with legal processes, we may disclose personal information to governmental authorities, regulatory bodies, or law enforcement agencies.
•Business transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4. Your Data Rights
Under the UK GDPR, you have several rights regarding your personal data, including:
•Right to access: You can request a copy of the personal data we hold about you.
•Right to rectification: You have the right to correct any inaccuracies in your personal data.
•Right to erasure (Right to be forgotten): You can ask us to delete your personal data, subject to certain legal limitations.
•Right to restrict processing: You may request that we limit the use of your data in certain circumstances.
•Right to data portability: You can request that we provide your data in a structured, commonly used format.
•Right to object: You can object to the processing of your personal data for direct marketing or other purposes based on legitimate interests.
To exercise any of these rights, please contact us at desk@derbynow.uk We will respond within one month of receiving your request.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting obligations. Once data is no longer needed, we will delete or anonymize it.
6. Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure storage, and regular security assessments. However, no internet-based service can be completely secure, and we cannot guarantee absolute protection.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, personalize content, and analyze traffic. Cookies are small text files stored on your device that collect data about your interactions with the website.
You can control the use of cookies through your browser settings. However, disabling cookies may affect certain functionalities of the website. For more details, please refer to our [Cookie Policy].
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will delete it as soon as possible.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or technology. Any updates will be posted on this page, and we will notify you of significant changes via email or prominent notices on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: desk@derbynow.uk
Address: 95 Holcombe Street, Derby
By using our website, you agree to the terms of this Privacy Policy. Please check this page regularly for any updates or changes.