At Derby Now, our commitment to accuracy and transparency is at the heart of our journalism. We strive to ensure that all of our reports are factually correct and reliable. However, we recognize that errors can occur. When they do, it is our responsibility to promptly correct them and ensure our readers receive the most accurate information possible.
Principles for Corrections
1. Commitment to Accuracy
We are committed to reporting the news accurately and fairly. If a mistake is made, we will correct it as quickly and transparently as possible, regardless of its size or significance.
2. Reader Engagement
We value our readers’ input and encourage them to notify us of any inaccuracies or errors they notice. Readers can report errors by contacting us at desk@derbynow.uk. We take all concerns seriously and investigate promptly.
Correction Process
1. Identifying Errors
Errors may be identified internally by our editorial team or externally by readers, sources, or other stakeholders. Once an error is brought to our attention, it will be reviewed by our editorial staff.
2. Assessing the Error
Upon discovering a potential error, we will promptly investigate the claim. If an error is confirmed, we will determine the appropriate level of correction based on its impact on the story.
3. Types of Corrections
•Minor Errors: Small mistakes (e.g., misspellings, incorrect dates, or minor factual inaccuracies) that do not alter the overall meaning of the article will be corrected directly in the story with a note indicating the change.
•Significant Errors: Errors that materially affect the accuracy, context, or fairness of a story will be corrected with a prominent note at the top or bottom of the article, clearly stating the nature of the correction.
•Clarifications: If a story is correct but may be misleading or unclear, we may issue a clarification to provide additional context or explanation.
•Retractions: In rare cases where a story is found to be fundamentally flawed, we will retract the article and publish a notice explaining the reasons for the retraction.
4. Correction Notice
When an error is corrected, a correction notice will be added to the article. This notice will include:
•The date of the correction.
•A clear explanation of the error.
•A description of the correction made.
Example: Correction (1st September 2024): An earlier version of this article incorrectly stated that the event took place on 30th August. The correct date is 31st August. We apologize for the error.
5. Timeliness of Corrections
We aim to correct errors as swiftly as possible, ideally within 24 hours of discovery. If more time is needed to investigate, we will inform readers of the pending review and update them accordingly.
Accountability and Transparency
1. Archive Corrections
All corrected or retracted articles will remain accessible to our readers. We do not remove content from our archives unless required by law. Instead, we amend the article with the relevant correction notice to maintain transparency.
2. Correction Logs
To ensure transparency, we maintain a public corrections log on our website, where readers can review all corrections made to our articles. This log will detail the date, nature of the correction, and the original publication.
3. Editorial Review
We periodically review our correction processes to ensure they meet high standards of journalistic integrity. Continuous improvement of our fact-checking procedures is a priority for us to minimize the need for future corrections.
Contact Us
If you spot an error or have concerns about any of our articles, we encourage you to contact our editorial team at:
Email: desk@derbynow.uk
Address: 95 Holcombe Street, Derby
We value our readers’ trust and are committed to maintaining it through transparency and accountability.